Note that the login for email and password is both case sensitive. If you lost access to your MFA, you will need to request your Organization Manager to reset it for you via the Control Center. You can also request your Organization Manager to reset the password for you, but this is only possible if you have not yet logged into your account. A new password will be sent to your email address. To reset the password of your manager account, navigate to the iotspot setup app login screen and tap on the “Forgot password” button. Note: Both fields are cAse sEnSiTive! Make sure you are entering your email in lowercase (no CAPITAL letters) and your password exactly as you received it. On the login screen, enter your corporate email address and the temporary password that you received in your email. Tap the “Get started” button to begin the login process. Logging into the setup appĪs soon as you launch the iotspot setup app, you will be greeted with a welcome screen. We recommend installing the user app (iotspot app) before you begin the configuration process, as that can help you check if the configuration is going smoothly. The iotspot setup application is available on Android (Google Play Store) and iOS (Apple App store). You can use the “Forgot password” feature to reset your password or your Organization manager can send you a new temporary password. Note: the temporary password expires in 24 hours. When a manager account is created, you will receive your login credentials in your email. Your Organization manager can create a Manager account for you. Using the Setup app requires a Manager account for your location. To use the Setup app, you will need to be either Organization manager or Location manager with Setup app permissions. The app is separate from the User App and is available for Android (Google Play Store) and iOS (Apple App store). The iostpot Setup App is used to configure iotspot stickers, hub devices and sensors. For the end-user app, see Logging in to the iotspot app Note: This article describes is about the administrative iotspot Setup app.
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